Network - Voice Engineer

Required Technical Skill Set ORACLE SBC (Session Border Controller)

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Knowledge of network protocol such as TCP/ IP / DNS and Collaborate with network architects to design and implement SBC related network changes, resolve complex SBC related Issues.

• Collaborate with network architect to ensure seamless integration with SIP-based service load balance  and firewall Knowledge of networking protocol SIP, Voip RTP

• Familiar with monitoring tools Wire shark Oracle enterprise Manager

Deployment & Configuration :

• Install, configure and Maintain Oracle SBC, Hardware and software support

• SIP Traffic for voice, video and messaging services

• Configure SIP routing, security profiles and call admission control policies

• Implement and Manage SBC Feature  such as Nat Traversal trans coding

Monitoring & Troubleshooting:

• Monitor SBC health Performance metric and traffic statistics using Oracle SBC monitoring Tools

• Troubleshoot related to SBC including  latency packet loss and SIP signaling problem

• Work with cross functional teams to investigate and resolve complex service disruption or Faults impacting voice or video traffic

Security& Compliance: 

Implement security measures such as firewall policies secure SIP, encryption and secure tunneling to protect the network infrastructure security including protection against fraud toll fraud and denial of service

Vendor Management:

Working with vendors to procure voice communication equipment, software licenses, and support services. This includes evaluating and recommending new technologies to enhance voice communication capabilities.

• Must be ready to Support with 24x7 operations (Rotational Shifts)

Good-to-Have • Minimum of 3+ years’ experience in networking domain

• Voice or SDWAN certification would be added advantage