Line of Service

Advisory

Industry/Sector

Insurance

Specialism

Functional & Industry Technologies

Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Oracle NetSuite at PwC will focus on delivering consulting services for digital finance solutions using Oracle technologies. You will work closely with clients to understand their financial processes and requirements, and then design and implement Oracle-based digital finance solutions. Working in this area, you will provide advice in areas such as financial planning and analysis, financial reporting, and financial operations optimization, enabling clients to enhance their financial management capabilities and achieve their business goals.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.
Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
Develop skills outside your comfort zone, and encourage others to do the same.
Effectively mentor others.
Use the review of work as an opportunity to deepen the expertise of team members.
Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Title:

NetSuite Technical Manager

Job Summary:

As a NetSuite Technical Manager at PwC, you will be responsible for overseeing the implementation, customization, and optimization of NetSuite ERP solutions for PwC clients. You will lead technical projects, manage a team of developers, and work closely with clients to ensure their NetSuite systems align with their business objectives.

Key Responsibilities:

1. Client Engagement and Project Management:

Lead NetSuite implementation projects from inception to completion, ensuring they meet client expectations.
Develop project plans, timelines, and budgets, and manage project resources.
Communicate project status, risks, and issues to stakeholders.

2. System Customization and Development:

Customize NetSuite modules and functionalities to meet specific client needs.
Develop and manage custom scripts, workflows, and integrations using SuiteScript.
Collaborate with clients to gather requirements and translate them into technical specifications.

3. Technical Leadership and Team Management:

Lead and mentor a team of NetSuite developers and technical consultants.
Foster a collaborative team environment and promote knowledge sharing.
Provide technical guidance and support to the team.
Follow PwC's quality metrics and process guidance framework and meet all delivery KPIs.
Should contribute actively to competency building & team building initiatives - move this from skills to section 3

4. Integration Management:

Design and manage integrations between NetSuite and other business systems.
Ensure data consistency and integrity across integrated systems.
Troubleshoot and resolve integration-related issues.

5. System Maintenance and Support:

Oversee regular system maintenance and updates to ensure optimal performance.
Provide technical support to clients, resolving system-related issues and incidents.
Conduct system audits and implement enhancements for improved performance.

6. Business Development:

Support business development efforts by participating in client proposals and presentations.
Identify opportunities for expanding PwC's NetSuite services and solutions.
Build and maintain strong client relationships.

7. Documentation and Reporting:

Maintain comprehensive documentation of system configurations, customizations, and integrations.
Generate and present reports on project status, system performance, and other relevant metrics.

Qualifications:

Education:

Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Master's degree preferred.

Experience:

Minimum of 10-13 years of experience working with NetSuite ERP systems.
Proven experience in managing NetSuite implementations, customizations, and integrations.
Experience in project management and leading technical teams.
Consulting experience, preferably with a Big Four firm, is highly desirable.

Skills:

Proficiency in NetSuite scripting languages (
SuiteScript) and development tools.
Strong understanding of ERP systems and business processes.
Excellent problem-solving and analytical skills.
Effective communication and interpersonal skills.
Ability to manage multiple projects and priorities simultaneously.
Client-focused with a strong ability to build and maintain relationships.
Follow PwC's quality metrics and process guidance framework and meet all delivery KPIs
Should have good understanding and hands on experience in standard ERP processes such O2C, P2P, R2R, FAM
Should contribute actively to competency building & team building initiatives

Preferred Certifications:

NetSuite Certified SuiteCloud Developer
NetSuite Certified Administrator
Project Management Professional (PMP) or similar certification

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Business Process Modeling, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Standardization, Professional Courage, Program Management, Project Budgeting, Project Delivery {+ 13 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Netsuite Technical - Manager - Mumbai

PWC

Job Description

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