NBBL - Associate / Senior Associate - Relationship Manager

About the Role -

The Relationship Manager will be responsible for managing and strengthening partnerships with Technology Service Providers (TSPs) within the NBBL ecosystem. This role focuses on driving business growth through strategic collaboration, ensuring seamless integration and compliance, and aligning partner initiatives with NBBLs regulatory and strategic objectives.

Responsibilities

• Act as the single point of contact for managing end-to-end relationships with TSPs.
• Drive partner onboarding, technical integration, and operational excellence.
• Identify new business opportunities and contribute to ecosystem expansion.
• Collaborate with internal teams (Product, Tech, Ops, Risk) for issue resolution and partner success.
• Monitor partner performance, analyze KPIs, and present actionable business insights.
• Ensure strict adherence to NBBL and RBI guidelines across all engagements.

Preferred candidate profile

• Graduate in Engineering or Business; MBA preferred.
• 3-6 years of experience in fintech, payments, or partner management.
• Strong understanding of APIs, BBPS, UPI, and payment systems.
• Excellent communication, stakeholder management, and analytical skills.
• Familiarity with AI-driven tools and ability to leverage AI insights for business development, partner engagement, and performance optimization.