National Office-Operate GTM -Program Lead - Senior Manager

Deloitte

5 - 10 years

Bengaluru, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai, Pune

Posted: 08/07/2025

Job Description

Position Summary

Job Role- Operate CoE Ascend for Operate Program Lead (USI) / Delivery Lead

Work Youll Do

In this role, you will be a member of the A+C Operate Center of Excellence (CoE) team, supporting Assets & Innovation as the USI Program Lead for Ascend for Operate, responsible for delivery of the product roadmap and functional requirements. Ascend for Operate is our Operate management and delivery platform, combining data, tools, and knowledge, to empower project teams and drive efficiencies in delivering Operate projects, across all Operate archetypes. Executing this role will require frequent coordination and communication with leaders across Consulting.  As Operate becomes a central focus of Deloittes A+C strategy, and as we drive towards our Operate growth ambition and respond to the significant market opportunity for Operate work, our Assets & Innovation team will be a critical part of our CoE strategy going forward, enabling the actions defined in Deloittes Operate 2.0 Strategy.

Key Responsibilities may include:

  • for Ascend for Operate
  • Own and manage delivery of product roadmap and functional requirements
  • Communicate delivery status, metrics and updates to key stakeholders and leadership
  • Coordinate with multiple stakeholders including dev team leads, business analysts, functional leads, business owners, solution architects, UI / UX team, testers to deliver the functional requirements and end to end use cases
  • Own and manage the release schedule, sprint cadences including sprint planning, sprint demo and sprint retro
  • Determine investment and resource needs to support program initiatives
  • Partner and manage expectations with key stakeholders to lead and drive results from different workstreams
  • Manage risk and elevating issues, team needs, requests for resources, as needed
  • Manage overall delivery team planning and progress including story point capacity for each sprint, resource allocation, staffing, delivery quality, sprint burndown / progress

Qualifications

  • Senior Manager
  • Must have Operate delivery background
  • Deep knowledge of Operate projects (AMS, Foundry, Business Process, etc.)
  • Strong project management experience
  • Unyielding focus on quality results and attention to detail (analysis and deliverables)
  • Ability to manage a complex stakeholder environment and lead large teams with direct/indirect reporting structure
  • Experience managing teams in USI
  • Strong ability to execute
  • High level of comfort with ambiguity and fluid priorities
  • Strong executive presence
  • Ability to work independently / virtually
  • Strong written and verbal communication skills
  • Advanced skills in Microsoft Office Suite
  • Proven ability to address and manage conflict 
  • Solid decision-making skills, the ability to challenge, negotiate, and influence
  • Must work well under pressure and during times of ambiguity- can manage change, maintain composure, and remain flexible
  • Highly proactive, analytical self-starter, strong interpersonal skills, and a team player
  • Some travel may be required for working sessions
  • Location: USI
#CA-VT
Our purpose

Deloittes purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. 
Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse   learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 302280

About Company

Deloitte is a global professional services firm that provides a wide range of services, including audit and assurance, consulting, tax, risk management, and financial advisory. With a presence in over 150 countries and a network of member firms, Deloitte serves clients across various industries, helping them solve complex business challenges, improve operations, and innovate. Known for its expertise in management consulting, technology solutions, and strategy, Deloitte is one of the Big Four accounting firms and is recognized for its commitment to quality, integrity, and making an impact in the marketplace.

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