Named Account Manager

Job Scope:

The position will be responsible for key account maintenance is build an effective relationship with clients and maximizing sales prospects inside them. Ensuring that the weekly and monthly KPIs are being met.

Job Responsibilities

• Actively managing a Key Accounts portfolio
• Identifying and cultivating new clients to meet monthly sales objectives
• To maximize share of wallet, provide high levels of customer satisfaction as well as up-sell and cross-sell possibilities within existing consumers.
• Pre-sales and post-sales follow-up coordination
• Weekly and monthly KPIs are being met and exceeded.
• Analysis of Key Accounts
• Market trends are being tracked, and frequent competitor input is being provided.
• Follow & commit with Yottas Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM etc)
• Undertake applicable training as communicated from time to time.
• Participation in Risk assessment process, contribute in achieving departmental & management system objectives & Assist in maintaining PIMS controls throughout personal data lifecycle.

Good to have Skills:

• Industry Knowledge: A minimum of 3 years of experience
• Business Acumen: Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.
• Change Management: Evidence of successful past experience helping others manage change in their organizations
• A strong aptitude for problem-solving, negotiation, and mediation skills
• Strong communication skills and ability to perform effectively in a demanding environment

Behavioral Attributes:

• Art of skillful conversation
• Creativity & Problem Solving
• Learning on fly
• Business Acumen
• Dealing with ambiguity
• Building Trust
• Customer Focus
• Intellectual Horsepower (Functional Skills)
• Action Orientation & Accountability
• Prioritizing, Planning & organizing
• Listening, Sensing, Observing
• Building Collaborative Relationships

Qualification and Experience:

• Must hold a certificate or degree in sales, marketing, business administration, or a similar discipline.
• 8-15 years of experience in Enterprise IT/ Cloud sales and solutions (Global and Domestic)
• Knowledge of CRM software (such as Salesforce) would be advantageous.