MT-RCM
Genpact
0 - 3 years
Noida
Posted: 03/08/2025
Job Description
Responsibilities
Review and analyze outstanding Accounts Receivable reports to identify unpaid claims.
Initiate follow-ups with insurance companies (via phone calls and portals) to check claim status and resolve denials or underpayments.
Document all actions taken on claims accurately in the clients billing system.
Understand and interpret EOBs, remittance advices, and payer correspondences.
Work on claim re-submissions, appeals, and corrective actions as needed.
Meet or exceed daily/weekly productivity and quality targets.
Stay current with payer policies, coding guidelines, and RCM best practices.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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