MT-OTC Billing
Genpact
0 - 3 years
Lucknow
Posted: 21/05/2025
Job Description
Responsibilities
Input and processing advertising contracts; accurately assigning rates and ad tiers.
Provide inputs to the mapping and maintenance of end-to-end Business processes, maintenance of Standard Operating Procedure (SOPs) documentation for Customer master data activities
Assist with generating billing for all advertising revenue within 24 hours
Assist sales organization with ad order entry and rating.
Perform advertising research and assist with resolving customer queries
Input advertising adjustments.
Help resolve rating errors.
Work wrong rate and rating error queues in INFOR/ ADPOINT
Field incoming calls with billing questions.
Customer service to sales reps and external subscribers/advertisers.
Achieve SLA with zero errors
Qualifications
Minimum qualifications
CA/CS/MBA Finance
Proven experience!
Ability to exercise sound judgement and decision-making skills
Excellent written and verbal communication and comprehension skills
Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
Preferred qualifications
Good customer handling skills
High Energy level!
Good knowledge of Excel
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).