MT-CM
Genpact
0 - 3 years
Noida
Posted: 21/05/2025
Job Description
Responsibilities
In this role, you will be responsible for all the activities related to month end closing activities.
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Provide functional and technical support Content & Catalogue Management
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Provide mentorship to suppliers on the structure and creation of their catalogue / buying channel content and support the supplier during their first creation/release through testing and into live release
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Handle and Lead Procurement approval of updates to existing catalogues according to agreed processes and procedures, escalating/advising the Category Manager by exception
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Deliver monthly dashboard reporting on catalogue and buying channel coverage, usage and RAGS
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Support Category Managers in root cause analysis of any issues with existing catalogues / channels that are impacting on operational efficiency or user satisfaction (note: suppliers handle technical issues on catalogues directly with Ariba)
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Maintain helpdesk scripts and standard operating procedures according to the latest catalogue management and enablement
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Support Category Managers and Business resources in assessing if/where new contracts with recurring spend align to a buying channel and where agreed handle the delivery (enablement/channel)
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Release communications to end-users and Category Managers informing them of new catalogues or buying channels
Qualifications we seek in you!
Minimum qualifications
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B.Com or Post Graduate in SCM
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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