MT-CM

Genpact

0 - 3 years

Lucknow

Posted: 21/05/2025

Job Description

Responsibilities

In this role, you will be responsible for all the activities related to month end closing activities.
Provide functional and technical support Content & Catalogue Management
Provide mentorship to suppliers on the structure and creation of their catalogue / buying channel content and support the supplier during their first creation/release through testing and into live release
Handle and Lead Procurement approval of updates to existing catalogues according to agreed processes and procedures, escalating/advising the Category Manager by exception
Deliver monthly dashboard reporting on catalogue and buying channel coverage, usage and RAGS
Support Category Managers in root cause analysis of any issues with existing catalogues / channels that are impacting on operational efficiency or user satisfaction (note: suppliers handle technical issues on catalogues directly with Ariba)
Maintain helpdesk scripts and standard operating procedures according to the latest catalogue management and enablement
Support Category Managers and Business resources in assessing if/where new contracts with recurring spend align to a buying channel and where agreed handle the delivery (enablement/channel)
Release communications to end-users and Category Managers informing them of new catalogues or buying channels

Minimum Qualifications

B.Com or Post Graduate in SCM
Significant experience in Catalogue Management & Content enablement
Relevant experience in P2P, Sourcing & Spend Analytics

Preferred Qualifications

Functional understanding of catalogue Management /Contract Administration & Contract Compliance or functional knowledge of Global Sourcing / Supplier Chain Management & Spend Analytics
Prepare clear and concise reports. (Excellent Excel skills)
Communicate clearly and concisely, both orally and in writings.
Establish and maintain effective working relationships with those contacted in the course of work.
Built SOPs on the process Activity
Worked as a lean analyst and driven Lean Ideas within the team.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.