MT-OTC

Genpact

0 - 3 years

Gurugram

Posted: 9/3/2024

Job Description

Responsibilities

In this role, you will be responsible for all the activities related to O2C domain.

  • Validate the Purchase Order (PO) requests from to bill the order.
  • Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation
  • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy
  • Interaction with end customers via Calls and Emails for collecting pass due amounts.
  • Meeting collections numbers/targets (monthly/ quarterly/ yearly)
  • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
  • Lead and participate in conference calls with Country / Regional Financial Managers.
  • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
  • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)

Minimum Qualifications

  • B.Com Graduation (MBA – Finance preferred)
  • Meaningful experience in Order to Cash

Preferred Qualifications

  • Very Good Written and Verbal Interpersonal skills
  • Proficient in MS Office applications, especially in MS Excel

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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