MT-CM

Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Business Analyst-Contract Management

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications. You will be helping service agents in collating the information that they will provide you over the call, the information that you will save in system will be used as input for billing purposes.

Responsibilities

Ability to comprehend and communicate effectively with the customers (written & verbal)
Take Customer calls and provide a resolution to their Queries.
Creating Purchase requisition in country Specific module (RACES / SSS).
Supplier invoice management.
New Supplier Setup/activation.
Continuously review and adjust PO in close contact with Service site jobs to ensure data quality.
Managing purchase backlog call with regional manager & Finance contact.
Articulate calls inputs from Service agents to share for billing requirements.
Ensure correct inputs are done for billing details alignment of Headcount.
Coordinating with billing team for any invoice generation
Review & track the restructuring cost. Manager reviews with Sites.
Prepare Dashboards & Reports for pitches.
Creating Purchase requisition in country Specific module (RACES / SSS).
Supplier invoice management.
New Supplier Setup/activation.
Continuously review and adjust PO in close contact with Service site jobs to ensure data quality.
Managing purchase backlog call with regional manager & Finance contact.
Should be willing to work overtime and work on weekends.
Ability to apply knowledge to real world scenarios.
Strong work ethic displays the drive to learn new features or troubleshoot methods for their primary application.
Support on Ad-hoc reports & Quarter Closing Activities

Minimum Qualifications

University Graduate
Excellent Oral and Written English Communication Skills.
Open to work in 24*7 window and rotational shifts
Proficiency in Excel & PowerPoint.
Ability to learn quickly, think independently, and develop new processes/analyses as required.

Preferred Qualifications/ Skills

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.