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MS Dynamics Project Manager

ITC Infotech

5 - 10 years

Bengaluru

Posted: 21/02/2026

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Job Description

1. Project Planning & Delivery

  • Lead the full lifecycle of D365 implementation and rollout projectsfrom initiation to Go-Live and Hypercare.
  • Develop and maintain detailed project plans, including scope, schedule, resources, and risk management.
  • Ensure timely delivery of all project phases (Analysis, Design, Build, Test, Deploy).
  • Coordinate with technical, functional, and business teams to ensure aligned execution.

2. Stakeholder & Vendor Management

  • Act as the primary point of contact between business stakeholders, technical teams, and external vendors (e.g., Microsoft, partners).
  • Facilitate project governance meetings, steering committee reviews, and decision-making sessions.
  • Ensure stakeholder expectations are clearly defined, managed, and met.

3. Risk & Issue Management

  • Identify, track, and mitigate project risks and issues proactively.
  • Maintain RAID logs and communicate project health to leadership.
  • Manage escalations and coordinate with Microsoft Support or implementation partners when required.

4. Budget & Resource Management

  • Manage project budgets, monitor spend vs. forecast, and control project costs.
  • Allocate and manage project resources effectively to ensure optimal performance.

5. Quality & Compliance

  • Ensure adherence to D365 implementation best practices and internal quality standards.
  • Oversee documentation, testing, and validation activities (SIT, UAT, Training, Cutover).
  • Ensure alignment with global template and change control processes.

6. Communication & Reporting

  • Provide regular project status updates to sponsors and leadership.
  • Prepare and present progress reports, dashboards, and KPIs.
  • Drive cross-functional collaboration and transparency across teams.

Required Skills & Experience:

  • Experience: 10+ years in ERP project management
  • Methodology: Strong knowledge of Microsoft Sure Step, Agile, or Waterfall project management frameworks.
  • Tools: Proficiency in Azure DevOps, Microsoft Project (MPP), Power BI, and Office 365.
  • Domain: Experience across Finance, Supply Chain, Manufacturing, or Retail modules is an advantage.
  • Certifications: PMP, Microsoft Certified: Dynamics 365 Project Manager Associate (preferred).

Soft Skills: Excellent leadership, stakeholder management, communication, and problem-solving skills


Note: Bangalore candidates preferred.

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