MS Dynamics CRM Functional
Tata Consultancy Services
2 - 5 years
Bengaluru
Posted: 21/03/2026
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Job Description
Exp : 5 to 12 Years
Location - PAN India
Notice period : 0 to 15 Days
Skill : MS Dynamics CRM Functional
JOB DESCRIPTION:
Must-Have
- Experience in IT Industry in managing requirements in multiple accounts as a CRM functional consultant
- Extensive experience in requirement gathering, gap analysis and mapping business requirement to system requirement.
- Extensive knowledge & insights in Insurance industry & customer base in the Europe and India.
- Strong communication and presentation skills with the ability to articulate technical information to non-technical individuals
- Strong interpersonal, communication, and leadership skills to drive change.
Good-to-Have
- Have good knowledge in quality assurance of software implementation.
- Good at gathering functional and non functional requirement.
- Extensive knowledge in waterfall and agile mode of software implementation.
- Understanding of TCS product and capability offerings.
SN
Responsibility of / Expectations from the Role
- Responsible for driving the requirements, analyzing and proposing the best solution to customer.
- Responsible for the co ordination between the TCS implementation team and business stakeholder to drive the solution in the right path.
- Responsible for requirement walk through with all the stakeholders.
- Responsible for requirement documents, process map, use case diagrams and workflow diagram.
Interested candidates can share their resumes to himaja.madala@tcs.com
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