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MS Dynamics CRM Functional

Tata Consultancy Services

2 - 5 years

Bengaluru

Posted: 21/03/2026

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Job Description

Exp : 5 to 12 Years

Location - PAN India

Notice period : 0 to 15 Days

Skill : MS Dynamics CRM Functional


JOB DESCRIPTION:

Must-Have


  • Experience in IT Industry in managing requirements in multiple accounts as a CRM functional consultant
  • Extensive experience in requirement gathering, gap analysis and mapping business requirement to system requirement.
  • Extensive knowledge & insights in Insurance industry & customer base in the Europe and India.
  • Strong communication and presentation skills with the ability to articulate technical information to non-technical individuals
  • Strong interpersonal, communication, and leadership skills to drive change.

Good-to-Have

  • Have good knowledge in quality assurance of software implementation.
  • Good at gathering functional and non functional requirement.
  • Extensive knowledge in waterfall and agile mode of software implementation.
  • Understanding of TCS product and capability offerings.


SN

Responsibility of / Expectations from the Role


  • Responsible for driving the requirements, analyzing and proposing the best solution to customer.
  • Responsible for the co ordination between the TCS implementation team and business stakeholder to drive the solution in the right path.
  • Responsible for requirement walk through with all the stakeholders.
  • Responsible for requirement documents, process map, use case diagrams and workflow diagram.


Interested candidates can share their resumes to himaja.madala@tcs.com

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