Role: Tech Developer - MS Dynamics CRM

University educated, with a degree in preferably Computer Science, Software Engineering or similar.

Have at least 3+ years of experience with Microsoft D365 CE/CRM, understand the full stack, and have worked extensively with Dynamics 365 CE.

Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics CRM.

Demonstrated proficiency in customizing and creating CRM entities.

Demonstrated proficiency in understanding and implementing business workflows, processes and Flows.

Demonstrated proficiency in using the CRM SDK or plugin platforms.

Demonstrated proficiency with Microsoft .NET + development using C#.

Demonstrated proficiency in Power Platform, Power Pages, and Canvas Apps.

Experience with source control management systems and continuous integration/deployment environments.

Internally motivated, able to work proficiently both independently and in a team environment.

Proven communication skills with both internal team members and external business stakeholders.

Strong initiative to find ways to improve solutions, systems, and processes.

Experience with Microsoft Real Time Marketing an advantage

Experience with Power BI an advantage

Must have fluent English language skills.

Key Responsibilities would include:

Keep up to date with the latest Dynamics 365 CRM and Power Platform features, AI advancements, and best practices.

Design, develop, and maintain advanced Power Apps solutions for custom business applications and processes.

Create secure, scalable APIs to be consumed by third-party platforms.

Build and maintain integrations between Dynamics 365, Power BI, and external systems.

Automate workflows and business processes using Power Automate, integrating AI for smarter workflows.

Design and implement interactive dashboards/reports using Power BI, leveraging AI for deeper insights.

Troubleshoot/debug Dynamics 365 and Power Platform solutions.

Keep up to date with the latest Dynamics 365 CRM and Power Platform features, AI advancements, and best practices.

Identify opportunities for improvement and recommend strategies for optimization and efficiency.

Engage directly with product creators and influencers, influencing the trajectory of tools and services.

Responding to requests from the Support desk.

Writing Blogs/Educational articles for the website. Create educational presentations to internal team members.

MS Dynamics CRM Developer