Money in/Money out- Retirement Services

VOYA INDIA Overview

VOYA INDIA Overview Voya India, formerly known as VFI SLK, pioneers the transformation of the financial

services customer experience through the art of technology, innovation, and human creativity. We are

dedicated to delivering cutting-edge solutions to Voya's Retirement, Employee Benefits, and Investment

Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing,

automating, and optimizing technology and business processes.

More information is available at: - www.voyaindia.com

Associate/Senior Associate/Lead Associate

Retirement Plan (401k) Recordkeeping. We support clients in transaction processing and other back-end

operations of retirement plans.

Roles and Responsibilities

Achieve stringent daily productivity targets

Will be responsible for processing participants/plan level transactions

Strict adherence to non-disclosure of client information by preserving client confidentiality

Research on the queries/requests sent by the business partners/transaction processing/client

support teams and replying to the same with minimum response time

Work with onshore partners and build professional relationship

Taking active participation in process improvements and automation

Excellent process skills with ability to identify and prioritize high value transactions

Completing assigned responsibilities within defined SLAs

Skills & Required profile

1 to 8 years of experience in in US retirement services(Defined Contributions)

Should be a Graduate

Should have excellent communication and analytical skills

Should be a self-starter, proactive and target oriented

Should have knowledge in MS office applications

Should be flexible to work in night shifts and must extend when business required

Industry: Retirement Services

Employment type: Full time