M-OM

Provide strategic and tactical leadership for the CSCs, focusing on growing volume and revenue while delivering superior customer service.

Build strong business relationships with all internal and external customers.

Ensure effective alignment with Customers exists at all levels.

Provide inspiration and leadership to teams in order to achieve superior business results. Areas of focus include supply chain efficiencies, service levels, productivity, quality management, sales support, and customer support.

Communicate Customer Supply Chain programs, objectives, and expectations to local team and Sales teams. Provide timely and meaningful business assessments to management.

Manage and lead all tactical Supply Chain, Financial, and Order Management activities related to assignment.

Manage and co-lead with Customer Supply Chain Manager all strategic Supply Chain and e-commerce activities.

Understand and have a working knowledge of all systems that team has primary accountability for utilizing.

Orchestrate team Diversity objectives and activities

Foster a culture focused on Innovation, Diversity, and Results.

Ensure team adherence to all Kraft policy and procedures.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.