Microsoft Intune Engineer

Role: Microsoft Intune Engineer

Location: Hyderabad (Work from office )

Experience: 26 Years

Budget: 69 LPA (Maximum)

Note: Immediate joiners preferred

Summary

Experience in Intune device enrollment and management , including Autopilot support, app deployment, and basic patch/update troubleshooting.

Hands-on with Windows/iOS/Android/macOS , M365, Azure AD (Entra ID), Conditional Access awareness, and Intune console navigation with basic AD tasks.

Responsible for L1 support resolving compliance, enrollment, app and update issues, assisting users, maintaining documentation, and escalating complex cases to L2.

Device Enrollment & Management

• Basic understanding of Windows device enrollment through Autopilot/Co-pilot.
• Knowledge of Hybrid Azure AD Join and Azure AD Join concepts.
• Ability to assist users during Autopilot deployment and initial setup.

Application Deployment

• Basic understanding of Intune application deployment (Win32, MSI, Store apps).
• Ability to troubleshoot app installation failures at a first level.

Patch Management

• Awareness of Windows Update Rings and basic troubleshooting for update issues.

Microsoft 365 & Azure AD

• Basic overview of:
• Azure Active Directory (Entra ID)
• Conditional Access (understanding policies, not designing them)
• Licensing and device/user enrollment requirements

Platforms (Awareness Level)

• Windows
• iOS/iPadOS
• macOS
• Android

Infrastructure & Tools

• Basic knowledge of:
• Active Directory (user/device management, password reset, basic admin tasks)
• Microsoft Intune console navigation and device management
• SCCM (awareness only)
• Exchange Online (basic mailbox management)

Responsibilities

• Provide Level 1 support for Intune-managed devices
• Assist users during Autopilot/Enrollment issues
• Check device compliance, sync, and health status
• Escalate advanced issues to L2 team when required
• Perform basic troubleshooting for:
• App installation issues
• Compliance failures
• Conditional Access blocks
• Patch and update issues
• Maintain documentation and update tickets with accurate information