Messaging M-365 Engineer
Tata Consultancy Services
2 - 5 years
Pune
Posted: 02/01/2026
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Job Description
Role: Messaging M-365 Engineer
Location: Pune
Experience: 6+ Years
Desired Competencies (Technical/Behavioral Competency)
Must have
Required Skills:
- 7+ years of senior-level (tier 2 or 3) administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design.
- Microsoft Exchange Online and Exchange On-Premises
- Microsoft SharePoint Online with expertise implementing and supporting OneDrive for Business
- Microsoft Teams.
- Web-based Office Online applications, including Word Online, Excel Online, PowerPoint Online, OneNote Online, and Delve
- Knowledgeability of implementing and managing Azure AD enterprise applications.
- Good knowledge of authentication mechanisms
- sAzure AD Connect
- Extensive experience with the design and implementation of IT projects and major efforts, to include documentation, communication, and coordination of all components.
- Expertise with professionally coordinating and assisting customer support (tier-1 or tier-2) personnel with O365 related incidents and tasks.
- Expertise in coordination and escalation to Microsoft support and ability to coordinate with first- and third-party software vendors as needed for resolution of business-impacting problems.
Microsoft Certified Professional
Good to have
- Broad knowledge of other Microsoft systems infrastructure products such as Azure and Windows Server.
- Basic scripting and development skills & PowerShell a plus
- Must have excellent Customer Service skills.
- Proficient experience with modern authentication remediation with inclusion of multiple modern browsers, Microsoft Office 365 ProPlus, client profile migration, and mailbox migration experience.
- Understanding of legacy authentication scenarios preferred
- Experience providing user guidance, documentation, and consultation.
- Excellent written, oral, interpersonal, and presentational skills
- Excellent analytical and problem-solving abilities
- Experience working in a team-oriented, collaborative environment.
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