Mega Walk-In Drive TCS Pune is Hiring for Employee Benefits

Mega Walk-In Drive TCS Pune is Hiring for Employee Benefits

Job Title: Employee Benefits

Date : November 30th 2025

Timings : 10:00 AM 12:30 PM

Venue : Sahyadri Park, Plot No. 2 & 3, Phase 3, Hinjewadi Rajiv Gandhi Infotech Park, Pune - , India

Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only

Experience Required: 1-10 years

Employment Type: Full-Time

JD : Kindly refer to the end of the post

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview

Step 1: Visit

Step 2: Click to login

Step 3: Click New user (Register with us)

Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)

Step 5: Once completed, your TCS no. will be generated which starts from EP2025XXXX.

Step 6: You will receive the EP number on your personal e-mail ID.

Eligibility:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Should be flexible with night shifts & rotation shifts

Key Responsibilities:

Be focused on processing, verifying, and managing claims for reimbursements.

Ensuring accurate payments by preparing files and ensuring timely payments.

Maintain track of Payments made and Fallouts.

Handling Fallouts diligently and taking them to logical closures.

Handle various aspects of the claim lifecycle, from initial review to final payment including regular follow ups with multiple stakeholders Customer, Client, F&A, vendor portal.

Adhering to company policies and regulations.

Responding to employee queries with TAT.

Review claims processed by the team for correctness and completeness.

Serve as SPOC for stakeholders addressing inquiries and providing updates.

Guide the team of processors and oversee their performance.

Analyze claims to identify trends, detect potential frauds and areas of Improvements.

Diligently attend to escalation

Publishing reports to leadership on performance metrices

Maintain Proper documentation of processes and cross skilling of resources

Ensure SLAs & KPIs are consistently met.

Main Skills:

• "HR Operations expertise,
• SAP & Excel Knowledge,
• Communication, Comprehending and articulation skills
• Managing customer stakeholders directly
• Experience in designing the processes with tech supports"

Work Experience:

1-10 years of experience managing claim reimbursements, especially travel claims.

Technical Experience

Experience in MS Outlook, MS Excel, SAP