Mega Walk In TCS Mumbai Hiring for OTC (Order to Cash) Roles

Mega Walk In TCS Mumbai Hiring for OTC (Order to Cash) Roles

INTERVIEW DETAILS:

Interview date: 28th February, 2025 - Friday

Interview time: 10:00 AM - 12:30 PM

Venue: TATA CONSULTANCY SERVICES OLYMPUS, Security block , 1st Floor Hiranandani Estate, Thane, Maharashtra 400607

Job Summary:

Role :  OTC (Order to Cash)

Experience: 1 year to 5 years

Job Location: Mumbai 

Eligibility:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Immediate Joiners Preferred

Roles and Responsibilities OTC (Order to Cash) : 

• OTC Billing, Excel & Communication (Written & Verbal) 
• Strong communication skills for customer facing role. 
• Detail Oriented with strong problem solving.  
• Strong Collaboration skills 
• Good documentation skills 
•  Knowledge of ServiceNow tool 
• Direct interaction with sales (will engage with clients directly with permission from sales) to review, analyze and understand new business requirements for bill and pay 
• Acts as a focal point for internal stakeholders to articulate order requirements and ensures that new orders are set-up correctly 
• Participates in new customer implementations and service change management activities 
• Participates in distribution of new work on-a-daily basis 
• Travel approximately 5-10%, as needed for training, implementation and/or integration activities 
• Downloading of Bank statements for all accounts 
• Providing bank statements, remittances and correspondences received to the collectors on the same day 
• Performing the regular standard tasks of Customer Invoicing Processing function 
• Ensure that cash is applied only based on the defined process without exceptions 
• Collate all remittances for the Cash/Wire/Cheque payments received and apply to the correct invoice using Remittance Advice from customers or related collectors 
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund 
• Providing details of un-applied and unidentified cash to all collectors on a daily basis and follow up proactively to get details of applications 
• Collections follow-up through email  

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

· Step 1: Visit https://ibegin.tcs.com/iBegin/

· Step 2: Click to login

· Step 3: Click New user (Register with us)

· Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)

· Step 5: Once completed, your TCS no. would be generated which starts from EP2025XXXX.

· Step 6: You will receive the EP number on your personal e-mail ID.