Manager-RCM

Validate the invoices billed and mapped with propensity to pay

Investigate discrepancies in the invoices and payments with disputes

Manage Order to Cash related to collections and dispute management, implement & adhere to strategy

Interaction with end customers via Calls and Emails for collecting pass due amounts

Meeting collections numbers/targets (monthly/ quarterly/ yearly)

Dispute Handling related to invoice issues

Lead and participate in conference calls with internal/external stake holders from both operations, LDT, and other support functions.

Participate in governance meetings; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards

Identify process improvement opportunities and drive implementation (Lean, digital, Six Sigma projects)

Timely and effective communication with internal departments for issue resolution and timely resolution