Manager-RCM
Genpact
5 - 10 years
Noida
Posted: 03/08/2025
Job Description
Responsibilities
In this role, you will be responsible for all the activities related to O2C domain
-
Validate the invoices billed and mapped with propensity to pay
-
Investigate discrepancies in the invoices and payments with disputes
-
Manage Order to Cash related to collections and dispute management, implement & adhere to strategy
-
Interaction with end customers via Calls and Emails for collecting pass due amounts
-
Meeting collections numbers/targets (monthly/ quarterly/ yearly)
-
Dispute Handling related to invoice issues
-
Lead and participate in conference calls with internal/external stake holders from both operations, LDT, and other support functions.
-
Participate in governance meetings; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
-
Identify process improvement opportunities and drive implementation (Lean, digital, Six Sigma projects)
-
Timely and effective communication with internal departments for issue resolution and timely resolution
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).