Manager – Pricing & Promotions / Supply Chain
Genpact
5 - 10 years
Noida
Posted: 3/5/2025
Job Description
Responsibilities
Manage the team's daily activities to identify and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.
Provide guidance to the team to leverage appropriate advanced and sophisticated methods and approaches to cleanse, synthesize, visualize, and investigate data as appropriate to deliver analytical recommendations aligned with the business need.
Continually develop and train the team to establish a bench of knowledgeable resources for effective and efficient results.
Perform random Quality checks of Bill backs done by team.
Consult to identify risks and opportunities that impact the performance of the business and convert them into analytical solutions and provide appropriate actionable insights.
Constantly communicate with clients and internal stakeholders to build a strong relationship that is essential for seamless delivery of services.
Effectively construct and tell a compelling and clear story around the value proposition.
Engage supervisor and client as required to resolve complex issues.
Special projects as needed, providing support, and collaborating with the senior management team.
Support the senior leadership team on client presentations and provide input on how to expand our scope.
Pricing & Promotions:
Knowledgeable on the Price Change and Trade Promotions process to assist the team with validating deductions within timeline. Work with the team to be able to identify leakages at each stage in value chain and work with stakeholders to correct.
Supply Chain:
Knowledgeable on Order Management, Logistics, and other non-trade deductions process to assist the team with validating deductions within timeline. Work with the team to be able to identify invalid deductions by reviewing discrepancies with Bill of Lading (BOL) and Proof of Delivery (POD) from multiple customers warehouses and carriers.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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