Manager, Wealth Management Operations

Key Responsibilities

• The Job Holder’s responsibilities extend to manage processing of account opening, modification, closure, transmission & non-individual account documents on daily basis for CCIB/BB/ PvB/Priority segments in addition to IB. These include, but it is not limited to Broking operations, Depository operations and Corporate Fixed Deposit operations.
• Processing of Account opening & modification forms for Demat & Trading A/c
• To ensure error free processing of requests
• To ensure that all activities are carried out within the defined turnaround time.
• Compliance with the KYC standards and rules & regulations of the Company and the Group at all times
• To ensure that complaints and enquires are resolved as per defined turnaround time
• Familiar with KRA/ CKYC registration process and the requirements for Individuals & Non-Individuals
• Preparing the documents and response based on Prohibitory/Attachment orders
• Good knowledge of MS-Excel and MS Office
• Conversant with current KYC Norms / CDD Procedures/ Regulatory guidelines
• Preparation of different types of MI and reports for internal purpose and Regulatory reporting
• Co-ordination with Auditors / Inspection team for KYC & Account Opening
• Conversant with requirements like demographic changes like change in address, change in bank details or any other such account modification
• To perform Maker role in all relevant IT applications like LDCCM, DP Secure, DPM, CDAS etc 
• To perform reconciliation on monthly basis & ensure that all laid down process requirements by SCB CDD, FCC, CCIB, PVB teams etc are all followed on ongoing basis
• To ensure processing all requests within the timeline defined by Regulators, Group and the process note

Regulatory & Business Conduct 

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the DP KYC Operations team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Comply with SEBI, NSDL, CDSL, RBI and all other regulatory guidelines & requirements at all times

Key stakeholders

• Stakeholders across SCB WM Ops and SCSI are as follows:
• Operations
• CFCC
• Risk
• Legal
• Business
• Products
• Governance
• Technology
• Process Development Unit
• Process & Policy

Other Responsibilities

• Embed Here for good and Group’s brand and values in Wealth Management, Demat operations team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; 

Skills and Experience

• Graduate. Supplementary certifications related to Capital Markets preferred.
• Prior experience of 1-3 years preferably in areas related to Capital Markets/Finance.
• Good knowledge of Broking and basic working knowledge of MS Office & process management
• Cross team collaboration – Proactive engagement with Business Units and all responsible persons in the unit. 
• Clear understanding of the Company’s and Regulatory KYC norms
• Good domain knowledge of functioning of Capital Markets.
   

Qualifications

• Graduate and preferably NISM 6 certified

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.