Manager - Visa Operations

Job Title: Manager Visa Operations

Experience Required: 37 years

Location: Gurgaon (Hybrid/On-site)

Company: Travocorp

Job Description

Travocorp is a tech-enabled corporate travel and spend management platform offering end-to-end travel solutions including flights, hotels, visa assistance, cabs, and MICE services. We enable corporates to manage their travel seamlessly with complete visibility on spend, compliance, and service efficiency.

We are looking for a detail-oriented Manager Visa Operations to manage and streamline visa processing for our corporate clients. The role involves handling end-to-end visa application processes, coordinating with travelers and embassies, and ensuring timely and accurate documentation and submissions.

Responsibilities

1. Manage end-to-end visa processing for corporate clients including documentation, application filling, submission, and tracking.
2. Coordinate directly with employees/travelers of corporate partners for document collection, verification, and guidance.
3. Handle visa appointment scheduling, biometric bookings, and embassy/consulate submissions.
4. Visit visa offices/embassies/VFS centers where required for submissions and follow-ups.
5. Stay updated with latest visa rules, documentation requirements, and country-specific regulations.
6. Ensure error-free documentation and high success rate of visa approvals.
7. Coordinate with internal teams (travel desk, account managers) for seamless service delivery.
8. Maintain proper records, trackers, and MIS for all visa applications.
9. Ensure timely delivery of passports/visas and proactive communication with clients.

Qualifications

• 35 years of experience in visa processing/visa operations (travel agency or visa consultancy preferred)
• Strong knowledge of visa processes for major destinations (US, UK, Schengen, etc.)
• Excellent coordination and communication skills
• High attention to detail and documentation accuracy
• Ability to handle multiple applications simultaneously under tight timelines
• Familiarity with VFS/embassy processes and documentation standards

Industry

Travel / Visa Services / Corporate Services

Employment Type

Full-time

Salary

As per industry standards