Manager - US Payroll (US/Night Shift)

About the Company

With over 40 years of hands-on experience helping businesses worldwide tackle the challenges of the modern work landscape, weve been there every step of the way, providing the right people, technology, and solutions to shape a brighter future of work together.

For more information, please visit our website - Pride Global

About the Role -

Job Description

• Responsible for service delivery and SLA adherence based on client contractual requirements and federal/state law.
• Plan and manage day to day team responsibilities.
• Audit delivery from each team member on regular basis. Ensure quality assurance at all times.
• Coach and Develop team members and ensure continuous improvement.
• Analyze current process and make recommendations to improve accuracy and efficiency.
• Work with cross functional team across locations. Document best practices to ensure smooth flow of processes.
• Conduct weekly reviews with team. Identify hits, misses, and action items.
• Respond to queries/complaints/requests on a regular basis. Ensure high degree of employee satisfaction at all times.
• Act as first point of escalation for all internal and external stakeholders.
• Maintain and distribute daily reports, issues logs, etc. Hire and train new team members in the team

Qualifications:

• 10 -15 years of experience in US Payroll and managing a team.
• Knowledge of Proficient in Excel including usage of Macros
• Understanding of US labor law with regards to work hours classification, over time rules, paid sick leave, tax treatment etc.
• Ability to work with cross functional teams & Attention to detail
• Ability to multitask in high-volume high-speed environment.
• Basic knowledge of VMS tools like Beeline, Fieldglass, IQ Navigator etc. is desired.
• Knowledge of payroll applications