Manager Transitions

Job Summary

Reporting to the Global People Ops & Service Delivery Leader, this role will be a key member of our function working very closely within an encouraging and inclusive People function. You will work closely with various global leaders in the People function to identify and drive transition projects. You will be responsible for managing process transitions within the People Operations.

Key Responsibilities:

Transition planning and Management:

Plan, project manage and execute the overall Transition Program for People function

Overall transition management of existing People processes into People Ops

Partner with the People function Lead/s and People Ops teams in delivering the transition program for the Function

Monitoring and reporting of overall transition progress

Identify and monitor transition risks and issues, propose and implement corrective actions

Ensure successful delivery of Transition outputs (DTPs, Process Maps, SLA/OLAs, other for the People Function)

Work together with Project Management/PMO/CoEs, and Work-streams on the Program to deliver the Program objectives

Ensure efficient and effective transition delivery

Collaborate with, support and manage relevant Function CoEs and teams

Ensure effective communication between key stakeholders groups for each transition (Program Team, Function Leadership, Knowledge Capture Teams, Other)

Successful training of People Ops Knowledge Capture Teams

Ensure correct application of transition methodology to each transition being managed

Stakeholder Engagement:

Be primary point of contact for transition-related matters.

Collaborate with leadership and external partners to align transition strategies with organisational goals.

Communicate effectively with all stakeholders to keep them informed and engaged throughout the transition process.

Develop and execute communication plan to keep colleagues informed about transition developments.

Change Management:

 Develop and implement change management strategies to support successful transitions.

Facilitate training and development programs to help colleagues adapt to new processes and systems.

Monitor and assess impact of transitions on performance, engagement and adjusting as needed.

Continuous Improvement:

Identify opportunities for improving processes transitioned and implement best practices.

Collect and analyze data to evaluate effectiveness of transition initiatives.

Skills Required

Proven ability to work with different stakeholders, excellent stakeholder management and client handling (domestic & international) skills

Excellent communication (written and oral) and interpersonal skills

Proven ability to manage change in a fluid, dynamic and evolving environment

Track record of excellent project execution / delivery preferred  

Understanding of metrics, process improvements, lean and six sigma would be helpful

Proficient with MS Office – MS Excel and MS Power point in particular

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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