Manager Tax(Applications Manager – Data & Technology)

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

 Job Summary

We are seeking a skilled Manager Tax(Applications Manager – Data & Technology) to join our Data Technology & Strategy Team.

As an Applications Manager in our Data and Technology group within Global Tax, you will lead the design, testing and implementation of application systems, with a focus on Snowflake and Microsoft Power Platform. You’ll enhance data, build visualizations, and resolve support issues for specific tax systems. As an experienced professional, you will lead or support tax projects and initiatives to deliver technology advancements and efficient solutions. The role will challenge you to combine technical and business knowledge to complete a high-quality work product and demonstrate critical thinking skills that leads to recommended actions.

The preference for this role is to be based out of Bangalore, Whitefield office, KA

What you will do

• Proactively execute business support activities for the implementation of new or existing applications
• Monitor recurring system issues and lead resolution efforts, applying root cause analysis to implement long-term fixes
• Optimize application performance and reliability by identifying inefficiencies and resolving technical problems as they arise
• Collaborate with stakeholders to convert business needs into clear technical specifications for development teams
• Lead the design, prototype, and testing of applications enhancements to validate functionality and user experience.
• Communicate with end users and internal customers to help direct debugging, and testing of application software for accuracy, integrity, interoperability, and completeness
• Explore and implement new technology offerings and data sources to advance the digital skills and efficiencies of the tax department, such as Snowflake
• Design, implement, and maintain SharePoint sites and dashboards & visualizations

What you will have

• Education/Experience:  The position typically requires a Bachelor’s Degree in IT or business related degree and 8-10 years of progressively responsible job related experience.
• Effective Communications: Understanding of effective communication concepts; corresponds with a global audience and avoids technical jargon when communicating with business partners
• Problem Solving: Knowledge of approaches and tools for recognizing, anticipating, and resolving problems; ability to document and convey resolution alternatives with understanding of stakeholder perspectives.
• Requirements Analysis: Plays an active or leading role in recording and storing requirement documents; produces detailed functional and information requirements models and documentation.
• Technical Troubleshooting: Discovers, analyzes, and resolves hardware, software, or application problem; analyzes code, logs, and current systems as part of advanced troubleshooting.
• Application Design, Architecture: Knowledge of basic activities and deliverables of application design; creates and evaluates technical alternatives for complex applications; explores and evaluates application design considerations for multiple technologies
• This position requires candidate to work a 5-day -a -week schedule in the office

Top Candidates Will Also Have:

• Strong knowledge of Snowflake &  M365, specifically SharePoint & Microsoft Power Platform
• Experience with SQL, Python, and Office Scripts
• Aptitude for process design and technology, with a focus on controls
• Self-starter, able to work independently and adaptable to changing priorities
• Collaborative and team-oriented personality with ability to build and foster relationships throughout the organization
• Understanding of business processes, financial systems and enterprise operations

Skills desired:

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Level Extensive Experience:

•             Develops, refines, and communicates tactical plans for own responsibilities.

•             Provides the right level of detail as input for strategic plan development.

•             Demonstrates the value and necessity of linking tactical plans to overall strategic plan.

•             Ensures attention to the detail and dependencies of existing departmental-level plans.

•             Plans for allocation of resources in line with unit goals, technical and business objectives.

•             Ensures the planning process is integrated with the overall business plan.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Level Extensive Experience:

•             Seeks discrepancies and inconsistencies in available information; explains variances.

•             Organizes and prioritizes the sequence of steps to be taken to remedy the situation.

•             Identifies many possible causes for a problem based on prior experience and current research.

•             Quantifies the costs, benefits, risks and chances for success before recommending a course of action.

•             Approaches a complex problem by breaking it down into its component parts.

•             Chooses among a diverse set of analytical tools according to the nature of the situation.

Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

Level Working Knowledge:

•             Adjusts to new or changing assignments, processes, and people.

•             Demonstrates willingness to listen to other opinions.

•             Provides examples of shifting from task to task.

•             Identifies and considers alternative approaches to situations or problems.

•             Accepts new or radical ideas with an open mind; avoids snap reactions.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Level Working Knowledge:

•             Develops basic persuasive arguments.

•             Discusses organizational culture around providing input on decisions.

•             Uses active listening skills and probing techniques to surface opportunities to influence.

•             Identifies who the decision makers are and how they receive information.

•             Regularly presents ideas or suggestions to associates in persuasive terms.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Level Working Knowledge:

•             Recognizes changing demands and priorities; validates changes with management.

•             Obtains information about how current assignments contribute to organizational goals.

•             Completes current work according to assigned priorities.

•             Responds to day-to-day operational priorities while still making progress on project work.

•             Performs at least 2-3 concurrent activities without reducing productivity.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Level Working Knowledge:

•             Provides prompt and effective responses to client requests and interactions.

•             Monitors client satisfaction levels on a regular basis.

•             Alerts own team to problems in client satisfaction.

•             Differentiates the roles and responsibilities in a business relationship.

•             Works with clients to address critical issues and resolve major problems.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Level Extensive Experience:

•             Utilizes preferred tools, techniques and methods for estimating project cost and time.

•             Plans, estimates, staffs, organizes and monitors significant projects.

•             Identifies risks and vulnerabilities; creates contingency plans.

•             Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.

•             Maintains open communication among project participants and interested parties.

•             Communicates reporting requirements; creates monitoring and control mechanisms.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Level Working Knowledge:

•             Follows policies, practices and standards for determining functional and informational requirements.

•             Confirms deliverables associated with requirements analysis.

•             Communicates with customers and users to elicit and gather client requirements.

•             Participates in the preparation of detailed documentation and requirements.

•             Utilizes specific organizational methods, tools and techniques for requirements analysis.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

 Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

 Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Caterpillar is an Equal Opportunity Employer (EEO)

EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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