Manager Supplier Quality

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Supplier Quality Manager ensures external suppliers provide materials and services that meet a company's quality standards through audits, performance monitoring, and collaboration to resolve issues. This role involves assessing supplier processes, verifying compliance, managing relationships, and driving continuous improvement to prevent defects and enhance product reliability. Key responsibilities include conducting supplier audits, analyzing data, implementing corrective actions, and maintaining a high-performing supplier network to safeguard product integrity and customer satisfaction. 

Key Responsibilities

• Supplier Audits and Assessments: 

Conducts quality system audits, process audits, and product inspections to verify supplier compliance with requirements. 

• Supplier Performance Monitoring: 

Tracks and evaluates supplier performance data, identifying areas for improvement. 

• Issue Resolution: 

Collaborates with suppliers to identify and implement corrective and preventive actions (CAPA) for quality issues. 

• Relationship Management: 

Builds and maintains strong relationships with suppliers to foster a collaborative and effective partnership. 

• Process Improvement: 

Leads initiatives to improve supplier processes, ensuring they meet the company's quality standards and design intent. 

• Risk Mitigation: 

Proactively identifies and mitigates risks associated with supplier performance and the overall supply chain. 

• Reporting: 

Collects, analyzes, and summarizes data to prepare reports on supplier quality and performance. 

• Compliance Assurance: 

Ensures suppliers comply with industry standards, regulations, and the customer's specific needs. 

Key Qualifications

• Education: 

Typically requires a Bachelor's degree in a relevant field such as quality assurance, engineering, or a related discipline. 

• Experience: 

Possesses experience in quality assurance, supplier management, process improvement, and knowledge of manufacturing processes. 

• Skills: 

Requires strong leadership, project management, analytical skills, and the ability to work effectively in a fast-paced environment. 

• Technical Knowledge: 

Familiarity with specific industry regulations and quality standards relevant to the company's sector is often required. 

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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