Manager-Source to Pay Operations

Responsibilities

In this role, you will be responsible for all the activities related to accounts payable, which include:

Develop and implement efficient and effective procurement policies and procedures.
Oversee and manage the procurement operations team, acting as the gatekeeper for procurement operations.
Address client concerns and escalations in a timely and professional manner.
Ensure compliance with procurement policies and procedures, SLAs, KPIs, and TAT.
Collaborate with internal & external stakeholders (Client & Their Vendors) to resolve queries, including AP and O2B teams.
Closely monitor the order expedition process (ETA Management) & support in appropriate revenue forecasting.
Develop standard operating procedures (SOPs) and desktop procedures (DTPs) for procurement operations.
Ensure that all allocated tasks are completed within the prescribed turnaround time (TAT).
Conduct Root Cause Analysis (RCA) processes to identify the cause of procurement errors and develop corrective action plans.
Publish various MIS reports to monitor procurement performance.
Drive process improvements and transformation projects in the team.
Manage staffing, appraisal, and HR administration tasks.
Manage Assistant Managers, Management Trainees, and Process Developers.