Manager - Software Development

We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman. https://www.sutherlandglobal.com/

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Sutherland is seeking a strategic and results-driven individual to join us as Development Manager. In this critical leadership role, you will be responsible for managing software development teams, driving the successful delivery of healthcare analytics solutions, and aligning technology initiatives with business goals. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Responsibilities:

• Keep management updated: Provide regular updates to leadership on development progress, risks, mitigation plans, and team performance.
• Impact the bottom line: Lead the design, development, and delivery of scalable, secure, and high-performance healthcare analytics platforms and applications.
• Define Sutherland’s technology standards: Establish and enforce engineering best practices, development processes, and architectural standards across SHA projects.
• Strengthen relationships: Collaborate closely with product managers, QA, DevOps, and client stakeholders to ensure alignment of technical delivery with business objectives.
• Take the lead: Mentor and guide multiple development teams; manage workload allocation, conduct performance reviews, and drive talent development. 
• Ensure quality delivery: Oversee end-to-end software lifecycle – from requirements to release – ensuring high code quality, timely delivery, and adherence to compliance standards (e.g., HIPAA, HITRUST).

To succeed in this position, you must:

• Qualification: B.E / B.Tech / M.C.A
• Have 12+ years of software development experience, with at least 4+ years in a managerial or leadership role, preferably in healthcare or analytics domains.
• Possess deep knowledge of software engineering practices, including Agile/Scrum methodologies, CI/CD, microservices architecture, and cloud-native development.
• Be hands-on and technically strong in at least one modern tech stack (e.g., .NET, Java, Python) and familiar with data platforms like Snowflake, SQL Server, or Hadoop/Cloudera.
• Understand healthcare data standards such as HL7, FHIR, X12, and have working experience with EHR/EMR integrations (Epic, Cerner, etc.).
• Demonstrate excellent stakeholder management, cross-functional team collaboration, and communication skills.
• Have experience managing onshore/offshore development teams and working in a matrixed environment.
• Be knowledgeable about regulatory compliance in healthcare (HIPAA, HITECH).
• Hold a Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field; PMP or Scrum certifications are a plus.