Manager - Service Support Exports
Mahindra
5 - 10 years
Mumbai
Posted: 21/07/2025
Job Description
Responsibilities & Key Deliverables
Service support – Exports:
- Competition analysis and drawing LMM’s individual country policies Warranty , Service & Parts.
- Monitor Distributor Manpower recruitment related to service and parts.
- Extending services support to global distributors with respect to Service training , manuals , special tools export and installation , VOR support , parts export .
- Coordinating with country distributor partner for competitive part and service prices in applicable countries.
- Resolve all customer and distributor related complaints arising from market and assembly units .
- Monitoring assembly process ( as applicable )
- Ensuring training of country distributor and dealer manpower for technical capabilities
- Extending Service/Parts reach to all sales point appointed by Distributors/Business partners .
- Resolve internal and external warranty issues with distributor.
Experience
Industry Preferred
Qualifications
General Requirements
About Company
Mahindra is a leading Indian multinational conglomerate with diverse operations across industries such as automotive, aerospace, agribusiness, IT, and finance. Best known for its automobiles, especially SUVs and tractors, the company is recognized for innovation, sustainability, and its strong presence in both domestic and global markets.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).