Manager - Service Support Exports

Mahindra

5 - 10 years

Mumbai

Posted: 21/07/2025

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities & Key Deliverables

Service support – Exports:

Competition analysis and drawing LMM’s individual country policies Warranty , Service & Parts.
Monitor Distributor Manpower recruitment related to service and parts.
Extending services support to global distributors with respect to Service training , manuals , special tools export and installation , VOR support , parts export .
Coordinating with country distributor partner for competitive part and service prices in applicable countries.
Resolve all customer and distributor related complaints arising from market and assembly units .
Monitoring assembly process ( as applicable )
Ensuring training of country distributor and dealer manpower for technical capabilities
Extending Service/Parts reach to all sales point appointed by Distributors/Business partners .
Resolve internal and external warranty issues with distributor.

Experience

Industry Preferred

Qualifications

General Requirements

About Company

Mahindra is a leading Indian multinational conglomerate with diverse operations across industries such as automotive, aerospace, agribusiness, IT, and finance. Best known for its automobiles, especially SUVs and tractors, the company is recognized for innovation, sustainability, and its strong presence in both domestic and global markets.