Manager, Sales Training & Enablement (US)

Job Description

Role Overview

We are looking for an enthusiastic Sales Trainer to focus on training and delivering product training programs. This role is critical in building foundational sales skills and ensuring the team has a thorough understanding of our products to excel in customer interactions and sales performance.

What would excite us?

• 4+ years of experience in sales training and product training
• Must have experience in training the sales team
• (Inside Sales).
• Edtech experience will be an added advantage
• Comfortable working in US shift (10 PM - 8 AM; WFO)

Key Responsibilities

Design and deliver tailored training sessions for sales team, focusing on core sales skills like communication, customer handling, and objection management.

Facilitate interactive sessions such as role-plays, group discussions, and scenario-based learning to build confidence and sales acumen.

Develop and implement product training modules, ensuring the team understands features, benefits, and unique selling points.

Equip trainees with the ability to position products effectively for customers and handle product-specific queries.

Update training materials regularly to align with product updates or new launches.

Conduct structured, high-impact training sessions both in-person and virtually as needed.

Organize periodic refresher training programs to enhance skill retention and address knowledge gaps.

Assess participants learning through mock sales pitches, quizzes, and practical exercises.

Provide constructive feedback and actionable guidance to improve individual performance.

Gather feedback from participants and stakeholders to refine training modules.