Manager - Reporting and Measurement Analyst

Conduct root cause investigations using data to identify performance gaps, inefficiencies, and improvement opportunities.

Measure and report baseline performance across key client metrics, ensuring accuracy and consistency in tracking.

Define and set performance benchmarks, and regularly track and report progress against these targets to client leadership

Be detail oriented to identify any glitches/ anomalies/ discrepancies in the data

Analyze team performance to identify areas where results are falling short, determine underlying causes, and recommend corrective actions.

Drive accountability by ensuring closure of action items and tracking progress toward achieving business goals.

Collaborate with stakeholders to translate insights into actionable strategies that improve operational efficiency and business outcomes.