Manager QA (Retail, Automation)

The QA Manager will be responsible for managing the team of Quality Assurance engineers who are responsible for designing
and implementing manual and automated test cases and defining corrective actions to ensure product quality.

What you will do:

• 12+ years experience,
• Mastery of Assoc. Manager, Product QA duties and responsibilities.
• Leads & manages a team of Quality Assurance engineers.
• Manages the release process from field tests through general release.
• Estimates, prioritizes, plans, and coordinates quality testing activities.
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback to development.
• Creates detailed, comprehensive, and well-structured test plans and test cases.
• Identifies, records, and documents defects and defect resolution.
• AOP Planning
• Conflict resolution between teams ensures the smooth functioning of the team.
• Plans and works with individuals to progress their careers following their career plans.
• It seeks to enhance operational efficiency by identifying areas for process improvement within the QA team and implementing best practices.
• Ensures the QA processes and deliverables comply with industry standards and regulatory requirements.
• Monitors and analyzes customer feedback and issues to continually improve the quality of the software from a user perspective.
• Creates and fosters a professional & passionate quality assurance environment.
• Strong Communication skills to communicate their findings clearly and concisely to both technical and non-technical audiences.
• Demonstrates a problem-solving mentality and passion for quality.
• Retail Domain exp
• Hands on exp with some of the AI implementation / AI knowledge
• Good understanding of Devops and Cloud Ops

What you will need to succeed:

• Ability to develop and mentor others.
• Strong knowledge of software QA methodologies, tools, automation, and processes.
• Strong communication skills, analytical skills, and thorough understanding of product development.
• Advanced knowledge of metrics as well as validation and verification techniques
• Excellent writing skills.

Desired skills:

• 12+ years applicable experience and demonstrated success/knowledge.
• 3+ years managing and developing employees.
• 3+ years of specialized/industry experience.
• Bachelor’s degree (or equivalent experience).

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Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Recruiter: