Manager, Project Management [T500-24494]

About McDonalds:

One of the worlds largest employers with locations in more than 100 countries, McDonalds Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Job Description:

McDonalds has an exciting opportunity for a Manager, Program Manager role based in our India Global Business Services Office. You will support People Solutions (PS) Global teams and the Global People Segment by driving consistency in the delivery of GP programming. In this role, you will also flex across GP programs to manage the implementation of priority projects aligned with Global strategies and goals. A key aspect of this role involves close collaboration with the People Solutions (PS) Global teams, the in-market GP Flex team, and Field People teams to ensure alignment with both Global teams and PS GP strategic priorities and evolving market needs. Your work will contribute to the broader People Solutions strategy by ensuring seamless integration and execution of initiatives that support organizational effectiveness and talent outcomes.

The candidate is expected to reside within India.

Responsibilities:

In addition to following McDonalds policies and procedures, principal accountabilities include, but are not limited to:

Collaboration & Coordination:

• Collaborate with the in-market Global People Flex and Strategy & Planning and PS Global teams to understand market support needs and GP priorities
• Coordinate with People stakeholders as needed to support decision-making and ensure consistent delivery of programming across markets.
• Provide guidance and support to People Experience Flex Supervisor as needed

Program Management & Implementation:

• Maintain the active portfolio of People Solutions products and relevant in-year updates as needed
• Manage the project planning, task prioritization, and implementation of GP programming as relevant across the GP Segment and People Solutions
• Oversee the delivery of multiple high level/high impact workstreams successfully
• Create presentation materials & data management artifacts required for the effective deployment and phasing of GP initiative

Continuous Improvement:

Preferred Qualifications:

• Provide periodic updates to the North America Delivery Lead and in-market Flex team on project status and prioritization of work; Escalate any issues and concerns regarding program delivery support
• Prepare insights/reports for Field People teams to utilize in influencing key stakeholders within Franchisee and McOpCo-owned restaurants and to track strategic goal accomplishments
• Degree in Human Resources, Business Administration, Organizational Culture, or related field; advanced degree preferred
• Proven experience in roles responsible for people experience.
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure
• Experience working across many countries and cultures
• Understands the needs and challenges of global leaders
• Experience working and collaborating with global teams across multiple regions
• Capable of driving cross-functional alignment to streamline processes and initiatives
• Proficient in supporting and contributing to the success of complex, diverse teams across global markets
• Work a schedule with strong overlap to U.S. business hours (e.g., 2:00 p.m.11:00 p.m. IST) to ensure real time collaboration with North Americabased partners.
• People Experience Expertise & Skills
• Technical knowledge in areas of people experience, support delivery, and HR processes
• Excellent analytical, problem-solving, and data-analysis skills
• Ability to write well and communicate effectively across all layers of the organization
• Knowledge of HR compliance and data privacy regulations
• Strong business acumen
• Open to learning new systems and processes
• Exceptional communication (verbal and written) and interpersonal skills
• Positive attitude and a willingness to learn; self-starter
• Strong ability to influence others; able to build and drive a strong business case for people as a growth driver
• Continuous improvement and growth mindset