Manager Product Compliance

Job Description

Scope of role and cross-functional focus:

• The successful candidate will be a member of the Chargebee Legal department and the key responsibilities are listed below.
• Although part of the Legal team, the successful candidate will work alongside and spend significant time with the Compliance and Product teams, as well as other relevant cross-functional teams.

Key Responsibilities

• Research and Analysis: Research and analyze applicability of various laws, regulations and standards to Chargebee products.
• Compliance Monitoring: Continuously monitor and analyze relevant laws, regulations and standards to stay on top of the requirements.
• Gap assessments and audits: Conduct gap assessments and audits to identify gaps/potential compliance issues and recommend measures to close the gaps/ develop mitigation strategies.
• Documentation: Prepare, review, and maintain comprehensive documentation relating to product compliance.
• Training and Guidance: Provide training and guidance to internal teams on compliance requirements and best practices.
• Liaison: Liaise with law firms, third party vendors and regulators relating to product compliance matters.
• Policy Development: Assist in the development and implementation of compliance policies and procedures, primarily relating to product compliance.
• Issue Resolution and Queries: Investigate and resolve compliance-related issues, ensuring timely and effective solutions; respond to queries from internal and external stakeholders relating to product compliance.
• Reporting: Provide status updates to management and relevant internal stakeholders.
• Advice on strategic decisions: Advice Product/business teams on product compliance when expanding to new geographies, introduction of new products etc.
• Communication: Communicate complex legal and regulatory concepts clearly to internal product and engineering teams, ensuring alignment between legal requirements and technical implementation. Serve as a legal point of contact for Chargebee customers on matters relating to product compliance, in relation to contracts and otherwise.

Experience:

Around 6-8 years of experience in the SaaS industry (preferably Fintech industry), with a minimum of 3 years in a product compliance role.