Manager - PMO
Genpact
5 - 10 years
Noida
Posted: 06/06/2025
Job Description
Responsibilities
Work with the Program Director to ensure the program adheres to Program Execution, Project Execution, Program/Project Governance, Change Management and Risk frameworks, Project Accounting Guidelines and methodologies as outlined by the Delivery Excellence (DX)
Facilitates the Deep Dive sessions within the program to help monitor status and fast track the resolution of issues
Work with the Program Director to ensure that all mandatory templates, documentation and processes are completed and signed off for compliance and audit purposes
Ensure appropriate project governance processes are embedded within each project
Track changes to the program and ensure change records are authorised as per requirements of the Program Execution Framework (PgEF)
Develop and maintain the Program Management Plan including documentation of the programs operating rhythm and all the processes and guidleines around status reporting, milestone management, risk and issues management, dependency management, change control procedures, document management procedures, asset management, program meeting structures and timings
Implement the necessary program registers to track key decisions, achievements and action items, along with requisition and invoice approvals
Establish, monitor and coordinate project reporting timelines and structures
Review and monitor reporting commentary on projects and ensure there is transparency in reporting
Review all status reports for content and quality
Provide an ongoing program health check
Collate financial data produced by Enterprise Project Finance into program/project Steering Committee packs and other program reporting
Ensure risk management plans are in place, current and followed
Monitors unresolved or critical issues and risks and appropriately escalates these to the Program Director Ensure program dependencies are identified and monitored to avoid material impacts to the program
Ensure program assumptions are regularly retested to confirm they are still valid
Utilise change control processes, issues and risks processes and document management processes
Establish clear delegated authority, accountabilities and performance management structures
Manage the workload of the PMO and the prioritisation of ad hoc work requests vs core deliverables
Assist the PMO Director to coach, mentor and onboard the team as required
Provide ad-hoc delivery support for the Program, such as assisting to understand how to pragmatically apply Governance Frameworks and the PgEF and assisting during short-term resourcing needs
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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