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manager order to cash

Genpact

5 - 10 years

Jaipur

Posted: 03/08/2025

Job Description

Responsibilities

In this role, you'll be responsible for all the activities related to O2C domain

Validate the Purchase Order (PO) requests from to bill the order

Investigate discrepancies in the PO and invoices with disputes

Manage Order to Cash related to collections and dispute management, implement & adhere to strategy

Interaction with end customers via Calls and Emails for collecting pass due amounts

Meeting collections numbers/targets (monthly/ quarterly/ yearly)

Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.

Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to

meet the deliverables and motivate & help them to develop the process standards

Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)

Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution

Minimum Qualifications

B.Com graduation (MBA Finance preferred)

Relevant work experience in Order to Cash

Preferred Qualifications

Very Good Written and Verbal Communication skills

Proficient in MS Office applications, especially in MS excel

SAP knowledge and experience in generating reports from SAP would be an added advantage

Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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