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Manager - Ops Transformation

Cognizant

12 - 14 years

Gurugram

Posted: 26/05/2025

Job Description



Job Summary

The Manager - Ops Transformation will drive operational excellence by leveraging technical skills in MS Powerpoint and MS Excel. With 10 to 12 years of experience the candidate will enhance processes within the Online and Hi-Tech domains. The role is hybrid requiring collaboration across teams during day shifts with no travel obligations.


Responsibilities

  • Lead the transformation of operational processes to achieve efficiency and effectiveness across the organization.
  • Oversee the integration of technical tools such as MS Powerpoint and MS Excel to streamline workflows and improve data management.
  • Provide strategic insights and recommendations to enhance operational strategies within the Online and Hi-Tech domains.
  • Collaborate with cross-functional teams to identify areas for improvement and implement innovative solutions.
  • Develop and maintain comprehensive documentation of operational processes and transformation initiatives.
  • Ensure alignment of operational strategies with the companys overall objectives and societal impact.
  • Monitor and evaluate the effectiveness of implemented changes ensuring continuous improvement.
  • Facilitate workshops and training sessions to upskill team members on new tools and methodologies.
  • Drive the adoption of best practices in operational management to foster a culture of excellence.
  • Analyze data to identify trends and opportunities for process optimization.
  • Communicate effectively with stakeholders to ensure transparency and alignment on transformation goals.
  • Support the development of metrics to measure the success of operational initiatives.
  • Foster a collaborative environment that encourages innovation and continuous learning. Qualifications
  • Demonstrate proficiency in MS Powerpoint and MS Excel essential for driving operational improvements.
  • Possess a strong understanding of the Online and Hi-Tech domains which is beneficial for domain-specific transformations.
  • Exhibit excellent analytical skills to interpret data and make informed decisions.
  • Show ability to work in a hybrid model balancing remote and in-office collaboration.
  • Have experience in managing day shift operations ensuring seamless workflow during business hours.
  • Display strong communication skills to effectively liaise with diverse teams and stakeholders.
  • Bring a proactive approach to identifying and solving operational challenges.

    • About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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