Manager - Operations Transformation & Excellence

Job Title: Manager - Operations Transformation and Excellence

Company

Credila Financial Services Limited

Location

Pan India (Mumbai preferred, but not mandatory) 

Department

Operations

Travel

Moderate

Company Profile

Credila Financial Services Limited (Formerly known as HDFC Credila Financial Services Limited) is one of India’s largest education loan non-banking financial companies (NBFCs) offering education loans to Indian students. With an in-depth understanding of the higher education domain in India as well as overseas, Credila offers tailor-made education loan solutions that help enable students to be financially equipped to pursue their education at their dream university and country of study. Since inception, Credila has funded 178,000+ Indian students across 63 countries in 4,600 institutes.

Job Description

ü  Regulatory Compliance & Policy Implementation 

ü  Review regulations, assess impact, and conduct gap analysis to identify critical shortcomings. 

ü  Stay updated on industry trends and best practices in regulatory compliance and policy implementation. 

ü  Work closely with internal teams to define, implement, and communicate process and policy changes ensuring alignment with business strategies. 

ü  Risk Management 

ü  Implementation of the risk and control framework, ensuring it adapts to the evolving business landscape. 

ü  Collaborate with internal audit and compliance teams to ensure timely closure of identified risks. 

ü  Review existing processes to enhance risk mitigation strategies. 

ü  Process Efficiency & Digital Transformation 

ü  Identify and drive process improvement initiatives to enhance operational efficiency and reduce risks. 

ü  Create relevant data dashboards to present requisite decision-making data 

ü  Formulate process maps to optimize workflows and eliminate inefficiencies. 

ü  Benchmark emerging technologies and their applications in industry to drive automation and improve operational performance. 

ü  Support team development by identifying critical skilling needs that align with process improvement goals. 

About Company

Credila, a subsidiary of HDFC Ltd., is India’s first dedicated education loan company, providing customized education financing solutions for students pursuing higher studies in India and abroad.

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