Manager - Open Market Agency

HDFC ERGO

5 - 10 years

Kolkata

Posted: 25/06/2025

Job Description

Cluster Head role in Digital Office is a team handling profile managing team of sales managers (6-10) in surrounding tier 2, tier 3 cities/town called as the Digital/ Virtual Offices (DO)

Cluster Head is responsible to deliver GWP (Premium) targets, Distribution Targets (Agent Recruitment, Activation, Market Share) with profitability.

Cluster head is based out at the HDFC ERGO GI – Branch Office and is required to travel to each and every surrounding  DO locations at least twice a month.

On his/her visit to the DO Location he/she is supposed to meet the channel partners (Bank RM/Dealers/Agents) along with the local DO Sales Manager and ensure greater penetration/ market share across all channels. Capture each engagements in system via Oval Lite. Publish the MOM for all the meetings to respective stakeholders.

Explore new business opportunities in the designated geographies may it be via channel expansion or product portfolio expansion.

Guide and handhold the team on day to day tasks and set the context for the day in daily virtual morning huddles.

Identification of the right candidate from the local market to be hired as Sales Manager and build a successful team for himself/herself.

Interact with cross functional teams like claims and operations for respective department queries.

Ensure continuous learning and development of Sales Managers and groom them to become future leaders

About Company

HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.

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