Manager Opeartions-L7M Heavy and Bulky Last Mile Operations
Nectar Lifesciences
6 - 8 years
Gurugram
Posted: 22/04/2025
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Job Description
Supervise a team of warehouse associates, pickers, packers, and other operational staff.
Conduct training and provide ongoing coaching to team members to improve performance, productivity, and safety.
Schedule and allocate resources efficiently to meet service level agreements (SLAs) and order fulfillment targets.
Inventory Management:
Oversee inventory control, ensuring products are accurately stocked, tracked, and rotated.
Monitor inventory levels, identifying discrepancies and taking corrective actions when needed.
Collaborate with procurement and supply chain teams to ensure the store is well-stocked and can fulfill customer orders on time.
Ensure orders are picked and packed according to company standards and customer expectations.
Implement processes to minimize errors and enhance the quality of order fulfillment.
Monitor and report on order accuracy, on-time delivery rates, and customer satisfaction metrics.
Performance Monitoring:
Track key performance indicators (KPIs) such as order accuracy, inventory turnover, labor efficiency, and operational costs.
Regularly review team performance, providing feedback and creating improvement plans when needed.
Customer Service:
About Company
Nectar Lifesciences is a pharmaceutical company specializing in APIs and finished dosage forms. It has a significant presence in antibiotics and critical care medicines. The company operates both in regulated and emerging markets globally.
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