Manager, Network Management [T500-21840]

About McDonalds:

One of the worlds largest employers with locations in more than 100 countries, McDonalds Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Position Summary:

Manager, Network Management

About the Role:

As part of the Global Technology Infrastructure & Operations (GTIO) team, you will lead network engineering and operations for McDonalds India and Mexico Global Offices. This role ensures seamless IT & network performance and supports global initiatives.

The candidate is expected to reside within Hyderabad, India.

Key Responsibilities:

In addition to following McDonalds policies and procedures, principal accountabilities include, but are not limited to:

Lead network and project engineering activities for Office Network Products, including:

• SD-WAN (Cisco Viptela), Network Connectivity & Transport
• Identity & Access Control Policy Platform
• Cloud-managed and On-Prem LAN/WLAN (Cisco, Meraki, Juniper)
• SASE (Palo Alto/Zscaler)
• Deliver high-quality designs, migration plans, and runbooks.
• Plan and execute network deployments, upgrades, and migrations across multiple sites.
• Perform advanced troubleshooting for complex network issues, including root cause analysis and resolution.
• Support change implementation and hardware installations at corporate sites.
• Provide escalation support for network incidents.
• Drive installation and commissioning activities.
• Collaborate with global teams to ensure operational excellence.

Talent Management:

• Work with managers to identify skill gaps and training needs
• Partner with Team to facilitate workshops, training programs, and career development initiatives

What Were Looking For:

Experience:

• 9 to 12 years in Network Engineering within large global organizations.
• 5+ years managing enterprise networks (Cisco Routing & Switching, SD-WAN, VPNs, MPLS, LAN/WLAN, Security devices).
• Hands-on experience in network deployment, configuration, and troubleshooting across multi-vendor environments.
• 4+ years working in globally dispersed teams.
• Education: Bachelors degree in computer science/engineering/technology or equivalent.
• Certifications: CCIE/CCNP/CCDP preferred; ITIL certification desirable.
• Strong stakeholder management, communication, and cross-functional leadership skills.
• Continuous improvement mindset and ability to influence organizational objectives.

Why Join Us?

• Be part of a purpose-driven organization that values innovation, inclusion, and impact.
• Work with a collaborative and supportive team across global markets.
• Enjoy competitive compensation, flexible work options, and continuous learning opportunities.

Work location: Hyderabad, India

Work pattern: Full time role

Work mode: Hybrid

Additional Information:

McDonalds is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment