Manager - Medical Coding Operations

Job Title Manager Operations

Reporting to- Senior Manager Operations or Director of Operations

Job Purpose - Manage SLAs, team performance, plan short term and long-term strategies and daily operational management of assigned projects in collaboration with different departments.

Requirements-

1. Minimum 9 years of overall experience in Medical Coding with at least 4 years in a management role
2. Graduation/PG in any of the following: Dpharm/Bpharm/Mpharm/BSC/MSC/Btech or BHMS/BAMS
3. CRC/CPC or any other relevant certification from AAPC/AHIMA is a must .

Goals and Objectives-

1. Meet client SLAs.
2. Meet monthly projected targets, manage and optimize staff utilization.
3. Drive and develop systems and processes to achieve high standards of quality.
4. Manage team and its development
5. Manage hiring and staff movement into different projects

Duties and Job Responsibilities-

1. Initiate and stabilize projects assigned in terms of efficiency and effectiveness.
2. Continually improve processes to achieve operational excellence.
3. Lead, manage, motivate and develop staff.
4. Design KPIs for effective collaboration between teams, which adheres to organizational requirements.
5. Achieve high levels of employee engagement, drive retention strategies.
6. Design and implement road map for employee growth structure upto AM level.
7. Identify process gaps, suggest and/or initiate process improvement projects.
8. Identify training needs of different team members and work on their improvement.
9. Conduct periodic and annual reviews with the team
10. Continually improve processes through RCAs, CAPA, BI or automation to improve overall efficiency of the department.
11. Bring in value add to projects/processes handled.
12. Responsibility of overseeing day-to-day activities of team members.
13. Identify risks in project and plan to mitigate risk through planning and implementation.
14. Plan and delegate the work to the team members to ensure job rotation and job enrichment
15. Monitor daily progress and make adjustments/corrections to ensure optimal performance.
16. Simplify complex processes and promote lean strategies.

Key Technical Skills and Knowledge Required-

1. MS Excel & PowerPoint
2. Quality management
3. Attrition Management
4. People Development
5. Forecasting, Staffing and Scheduling
6. Excellent written and oral communication skills
7. Target Setting
8. Cost Management

Competencies Required-

1. Teamwork and Team Orientation
2. Decision Making
3. Empathy
4. Synergize a Team
5. Time Management and Organization
6. Active Listening
7. Ability to work with numbers, analytical Skills
8. Problem Solving
9. Conflict Resolution
10. Critical Thinking
11. Creative Thinking
12. Coaching and Motivation
13. Emotional Intelligence
14. Adaptability
15. Delegation
16. Project Management

About Advantmed

Founded in 2005 and based in California, Advantmed LLC is a healthcare information management company that provides healthcare organizations with the solutions they need to elevate their financial and clinical performance. Our transparent, innovative risk adjustment and quality improvement solutions drive better outcomes.

Visit to learn more about our organization.

How to Apply?

If you would like to pursue this position, please mail your updated resume at , along with the following details

• Total Experience: -
• Relevant Experience: -
• Current Designation: -
• Current CTC: -
• Expected CTC: -
• Notice Period: -
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