Manager - MDM

Monitor and resolve outstanding data queries that have been raised in relation to data changes.

Maintain DQPro exceptions

Ability to communicate openly in senior stakeholder meetings to discuss any issues in more detailed if required.

Be responsible for ensuring that all daily controls are completed, and that all issues have been triaged to the respective team to resolve where required.

Ensure that all outputs are consolidated into a pre-agreed format and are able to be distributed across the business.

Triage all new requests that are received into the DataControl mailbox to ensure that this is up to date on a daily basis.

Work through any MDS mapping amendments and mock up any changes required for approval/testing.

Coordinate all requests ready for the quarterly governance meeting in a timely fashion with all queries raised and resolved prior to the meeting.

Make updates in MDS within the agreed SLAs.

Generate communication that can be distributed to the wider business around any changes that have been made in a given period.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.