Manager, Master Data Management

Genpact

5 - 10 years

Hyderabad

Posted: 21/05/2025

Job Description

Responsibilities

Execute and manage the day-to-day activities for master data domains
Daily review of process KPI and reporting
Escalation management
Identify continuous improvement projects and get them implemented
Mentor and Coach, the team members on the process
Set milestones for the team to execute
Review progress against the set milestones and ensure adherence
Manage any transactional changes related to the Master data management activities Request gathering, analysing request and providing the solutions
Perform Process Controls & documentation, Quality Check. etc.
SOP documentation during OJT/KT and during BAU, capturing all the rules and exceptions in the process. This is an ongoing activity that demands good analytical and writing skills
Understanding of the process and nuances of different entities, understanding of entity specific norms etc.
proactive contributor on domain / process knowledge
Plan, perform, and implement process and data improvement initiatives.
Have a complete clarity and understanding of each single activity assigned
Handle day to day normal communications (over emails) / explaining issues over email and during calls
Collaborate with data stewards for designing and implementing policies, standards, and procedures for all Data Master hierarchies and categories
Work cohesively with remote teams
Ready to stretch during project deliveries.
Manage client expectations.
Take part & support Transitions and ensure First Time Right.
Addressing ad-hoc queries, liaising with entities, banner controllers, participate in governance meetings with customers, internal stakeholders & support teams.
Determine all tasks to be completed and maintain key report outs to internal as well client-side stake holders

Minimum Qualifications

Graduate or equivalent, MBA (finance full time with only good institute)
Domain knowledge Master Data Management

Preferred Qualifications

/Skills

Excellent MS Office Skills.
Strong analytical, problem solving skills, and technical aptitude.
Expert verbal and written communication skills
High degree of energy & execution and client connect experience is a Must
Ability to work in a global environment
SAP ERP experience on MM and SD Module added advantage
Proven work experience as a team leader or supervisor
Good analytical and problem-solving skills
Good accounting concepts
Good interpersonal skills

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.