Manager- Lean Six Sigma

Genpact

5 - 10 years

Noida

Posted: 03/08/2025

Job Description

Responsibilities

:

This is a full time role and would involve balancing various tasks like the following (indicative - but not limited to:)

Developing and Executing Key Process Improvement & Digital Groundbreaking Project Roadmaps for the aligned businesses
Interact with Clients for understanding Key business Priorities and Opportunity identification
Help tackle business problems and collaborate with the broader six sigma community!
Lead BB Level Projects, and coach & mentor Green Belts
Provide innovative leadership driving quality performance
Direct the identification of gaps and improvement in the various processes
Ensure the use of problem solving and root cause analysis where necessary
Deploy framework to improve Process performance on the shop floor.
Lead VSM and Problem Solving Workouts with the various businesses
Monitor & audit the deployed processes for effectiveness & efficiency
Responsible for the Visual Management of dashboards & metrics
Responsible for generating business impact for the clients using the CI methodologies and frameworks

Qualifications:

Minimum Qualification:

Candidate must be black belt Certified
Six Sigma experience must be in a Business Process Outsourcing context
Candidates must have launched & mentored several process improvement projects, that may have contributed to revenue generation, First Call Resolution & Net Promoter Score (NPS).

Preferred Qualification:

Banking, financial services & insurance clients exposure.

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.