Manager- Lean Six Sigma

Responsibilities

This is a full time role and would involve balancing various tasks like the following (indicative - but not limited to:)

• Developing and Executing Key Process Improvement & Digital Groundbreaking Project Roadmaps for the aligned businesses
• Interact with Clients for understanding Key business Priorities and Opportunity identification
• Help tackle business problems and collaborate with the broader six sigma community!
• Lead BB Level Projects, and coach & mentor Green Belts
• Provide innovative leadership driving quality performance
• Direct the identification of gaps and improvement in the various processes
• Ensure the use of problem solving and root cause analysis where necessary
• Deploy framework to improve Process performance on the shop floor.
• Lead VSM and Problem Solving Workouts with the various businesses
• Monitor & audit the deployed processes for effectiveness & efficiency
• Responsible for the Visual Management of dashboards & metrics
• Responsible for generating business impact for the clients using the CI methodologies and frameworks

Qualifications:

Minimum Qualification:

• Candidate must be black belt Certified
• Six Sigma experience must be in a Business Process Outsourcing context
• Candidates must have launched & mentored several process improvement projects, that may have contributed to revenue generation, First Call Resolution & Net Promoter Score (NPS).

Preferred Qualification:

• Banking, financial services & insurance clients exposure.

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.