Manager - IT

- Actively participate in test plan discussions, providing valuable insights to the Test Lead. - Partner with Test Lead to champion the adoption of testing best practices - Engage with Business Analysts and Business teams (UW, OPS, Sales) to gather and clarify requirements for effective testing. - Proficient in creating and maintaining all testing artifacts, including RTMs, test cases, and test scripts. - Mentor junior team members by providing guidance, resolving their queries, and helping them overcome challenges to facilitate their growth. - Communicate testing progress updates, including relevant data, statistics\metrics to the Test Lead. - Work alongside Test Lead to plan for testing resources, including testers and environments. - Liaise with third-party vendors and testing partners to ensure smooth testing execution. - Take ownership of reviewing test cases/scripts from third-party vendors/partners, providing feedback, and tracking closure of all review comments. - Analyze and provide insights on reported defects during triage calls to aid in prioritization and resolution