Manager - IT Asset Management
Genpact
5 - 10 years
Gurugram
Posted: 03/08/2025
Job Description
Responsibilities
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HAM Pro Administration and database management.
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IT Assets and Accessories Capacity Planning and Budget Planning.
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Business Stakeholder / Client Escalation Management Skills
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Manage Audits on ServiceNow (HAM Pro).
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Drive trend analysis based and data driven decision making.
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Effectively collaborate with various internal supporting functions, like Finance, Sourcing, Controllership Etc.
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Analyse user trend and forecast based on business growth and technology changes.
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Work closely with IT and Business Units to understand demand and translate into Capacity requirements
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Collaborate with Vendors and Service Providers for timely service
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Review Vendor Contracts periodically and add value to the documentation
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Maintain documentation of Capacity plan,
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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