Manager - Innovation
HDFC ERGO
3 - 5 years
Mumbai
Posted: 26/07/2025
Job Description
Translate product strategy into detailed requirements and user stories.
Drive end-to-end product lifecycle from discovery to delivery and post-launch optimization.
Planning, design and development of the product strategy, ensure that the plan is dynamic and flexible enough to respond to market situations and meets company’s business objectives.
Work closely with cross-functional teams (Sales, Operations, Technology, Marketing, Compliance) to translate business needs into product solutions.
Use data-driven insights, user feedback, and competitive benchmarking to enhance user journeys.
Create and track detailed product requirement documents (PRDs), wireframes, and user flows.
Collaborate with cross-functional teams on new projects and ensure timely delivery as expected
Prioritize backlog using frameworks like RICE and ensure timely delivery through Agile sprints.
Conduct regular user training, UATs, and adoption campaigns with regional and zonal sales teams.
Monitor product performance using tools and track KPIs like agent productivity, digital lead conversion, and app engagement.
Drive platform scalability and integration with internal systems.
About Company
HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.
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